@Article{402639,
     author = "Katarzyna Kolasińska-Morawska",
     title = "Logistic customer service in online sales of FMCG using the example of retail chains",
     year =  2013,
     volume =  14,
     number =  7,
     journal =  Przedsiębiorczość i Zarządzanie,
     pages =  s. 139-159,
    }