@Article{497271,
     author = "Bogdan Gregor, Beata Gotwald",
     title = "E-services and e-communication - contemporary state, usage and perspectives for development : at the example of public healthcare institutions",
     year =  2013,
     volume =  ,
     number =  104,
     journal =  Ekonomiczne Problemy Usług,
     pages =  s. 11-19,
    }